We thoroughly reviewed this online casino and we have highlighted carefully the positive and negative sides. Aussie players must be very careful with Pokie Mate, as it is very impressive in terms of promotions and casino games selection; however, it seems to be terrible in terms of paying its winning players and/or assisting with their enquiries.
Some players have managed to get paid, but overall, the web paints a terrible picture about Pokie Mate. Other casinos from the same operating company tend to treat their users fairly and carry an official license, so we are not really sure what’s going so wrong with this platform. Rating 2/5 Stars.
- Quick sign up process
- Inviting promotions
- Various games by great providers
- No deposit free spins
- Unavailable support services
- Unpaid payments to users
- No license
Our review of Pokie Mate highlights its features, bonuses, games, services, and more. You can learn more by reading below, but ultimately, players paint a negative picture about Pokie Mate. As such, we urge you to play at these better online casinos if located in Australia:
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Table of Contents
Pokie Mate Review Highlights
| Launch Year | 2020 |
| Operating Company | Digi Markets N.V. (Casino Mate Australia and House of Jack Casino management) |
| Pokie Mate Affiliated Casinos | Pokies.com, All Spins Win, Pokie Spins, House of Pokies, Roo Casino, Pokie Island Casino, RobinRoo Casino and others. |
| Software Providers | iSoftBet, Betsoft, Playson, Apollo, Booming, Boongo, Gamevy, Hacksaw, IG Tech, Lucky, Mr Slotty, Gemsoft, Realistic, SA Gaming, Stakelogic, Tom Horn, Wazdan. |
| Casino Size | Small Sized Casino |
| License | No license |
| Live in Australia? | Yes at https://pokiemate.casino |
Pokie Mate is a very young online casino platform, launched in 2020 by Digi Marketa N.V. iGaming company. This company has wealth of experience, as Pokie Mate is just a small addition to their wide range of casinos. Pokie Spins, All Spins Win, House of Pokies, and Roo are just a few other casinos that operate under the same parent company.
As with most Digit Markets casinos, Pokie Mate does not hold any license. It is primarily focused in the Aussie market, offering a range of casino games and pokies from 10+ software providers; amongst which are Betsoft, Playson, Tom Horn Gaming, ISB, and others.
The site is solid, operating in all devices, while offering lucrative bonuses for new and existing players. Still, it is not the most reliable online casino in Australia.
Pokie Mate Bonus Codes & Free Spins
| Bonus Type | Offer Name | Bonus Code | Available for All Players? | Offer | Bonus Terms & Conditions |
|---|---|---|---|---|---|
| Welcome Bonus | 1st Deposit Bonus | No | New Players Only | Deposit bonus up to $1,000 | Minimum deposit $20, max bet per spin $8 (or 10% of bonus funds), 30x wagering requirements on D + B. |
| 2nd Deposit Bonus | No | New Players Only | Deposit bonus up to $1,000 | Minimum deposit $30, max bet per spin $8 (or 10% of bonus funds), 30x wagering requirements on D + B. | |
| 3rd Deposit Bonus | No | New Players Only | Deposit bonus up to $1,000 | Minimum deposit $30, max bet per spin $8 (or 10% of bonus funds), 30x wagering requirements on D + B. | |
| No Deposit Bonus | Yes | No | New Players Only | 20 Free Spins No Deposit | 35x wagering requirements, max win $50. |
| Weekly Bonus | Game Changer | No | Returning Players | 300 – 600 free spins | Each offer can be claimed 5x daily, qualifying deposits $30 – $60, offer available Monday – Friday, 35x wagering requirements on D + B. |
| Weekly Bonus | Weekly Bonus Reloader | No | Returning Players | 50 – 75% deposit bonus up to $1,750 | Each offer can be claimed 5x daily, qualifying deposits $30 – $50, offer available Monday – Friday, 35x wagering requirements on D + B. |
| Weekend Bonus | Weekend Bonus Mixer | No | Returning Players | 50 – 75% up to $3,000 as deposit bonus and 300 free spins | Each offer can be claimed 5x daily, qualifying deposits $30 – $50, offer available Saturday – Sunday, 35x wagering requirements on D + B. |
| High Roller Bonus | Masters Club House | No | Returning Players | 85% deposit bonus up to $2,000 | Qualifying deposits $200 – $800, offer available Monday – Sunday, 35x wagering requirements on D + B. |
| VIP Club | – | NA | Yes, instant access after first deposit | Dedicated support team, higher withdrawal limits, exclusive bonuses (free spins, cash rewards, cashback). | Ts & Cs vary on each exclusive offer. Cashback bonuses come with very low wagering requirements, while some VIP offers are WR free. |
| Loyalty Bonus | – | NA | Yes, instant access after first deposit | Exclusive Rewards for Completing Levels, CPs exchange for cash | Depends on the Reward. |
| Slot Tournaments | No | – | – | – | – |
| Other Bonuses | Wheel of Luck | No | Every 6 hours of Play | CPs, $1,000, Free Spins, Free Chips, Deposit Bonus. | 4/5 spins give a reward. |
Pokie Mate has its downsides, but the promotions section is filled with prizes and rewards.
The Pokie Starter Pack bonus looks very inviting, and it is up to $3000 along with 100 free spins. After making the first deposit on Pokie Mate, you will get a 200% bonus up to $1.000 plus 50 free spins. The second deposit is bringing 150% bonus up to $1.000 and 25 free spins. When you make your third deposit, the award is 100% bonus up to $1.000 with 25 free spins.
When it comes to particular slots, you could enjoy a promotion called Game Changer if you made at least one successful deposit. This promotion rewards up to 300 free spins in total! Pokie Mate casino grants 30 free spins for up to 5 daily deposits of $30 or more, and 60 free spins for up to 5 daily deposits of $50 or more.
The Weekend Bonus Mixer offer of Pokie Mate applies on several slots and will reward you with 50% bonuses up to $200 along with 20 free spins if you make deposits of $30 or more. If you deposit $50 or more, 75% bonuses up to $400 and 40 free spins.
Then, the Bonus Reloader is a promotion that will reward you with up to $1.750 in bonuses per day.
Last but not least, there is a Masters Club House promotion with an 85% bonus up to $2.000 for every deposit, which sounds really phenomenal!
Registration & Login
There are several significant pointers as to why you should probably look for a safer place with better service. Still, in case you want to check out Pokie Mate’s game lobby and everything that it has to offer, you will be pleased to know that the registration process is very simple.
- Firstly, enter your e-mail address, password, your first and last name. When you are finished with that, select your birth date and gender.
- The next part requests location and address requirements; choose your country, city, enter your exact address and select your currency.
- Finally, enter your phone number and check that you are over 18 years old and agree with the Terms and Conditions of the site.
The above will open the door to Pokie Mate site, but to withdraw funds, you will need to complete the KYC procedure by sourcing the following:
- ID/Passport
- Utility Bill displaying your name
- Bank Statement/Photocopy of Credit Card
Pokie Mate Casino Games Lobby
| Game Type | Available? | Number of Games | Software Providers |
|---|---|---|---|
| Video Slots | Yes | 200+- | iSoftBet, Betsoft, Playson, Apollo, Booming, Boongo, Gamevy, Hacksaw, IG Tech, Lucky, Mr Slotty, Gemsoft, Realistic, SA Gaming, Stakelogic, Tom Horn, Wazdan. |
| Online Roulette | Yes | 10+ | Realistic/Betsoft |
| Poker Games | Yes | 5+ | Realistic/Betsoft |
| Baccarat | Yes | 1 | Realistic/Betsoft |
| Blackjack Games | Yes | 5+ | Realistic/Betsoft |
| Lottery Games | No | – | – |
| Craps/Dice Games | No | – | – |
| Scratchcards/Instant Games | Yes | 80+ | iSoftBet, Betsoft, Playson, Apollo, Booming, Boongo, Gamevy, Hacksaw, IG Tech, Lucky, Mr Slotty, Gemsoft, Realistic, SA Gaming, Stakelogic, Tom Horn, Wazdan. |
| Keno Games | Yes | 1 | Betsoft |
| Live Dealer Games | Yes | 3 | Realistic/Betsoft |
| Jackpot Games | No | – | – |
| Arcade Games | No | – | – |
| Virtual Sports | Yes | 6 | iSoftBet, Betsoft, Playson, Apollo, Booming, Boongo, Gamevy, Hacksaw, IG Tech, Lucky, Mr Slotty, Gemsoft, Realistic, SA Gaming, Stakelogic, Tom Horn, Wazdan. |
| Sports Betting | No | – | – |
| TV Game Shows Live | No | – | – |
| Other Casino Games | Yes, Sic Bo, Hi-Lo | 2 | Betsoft |
The section of this casino is also very well designed and separated into tabs; namely, casino, Macau, virtual sports, live casino, and wheel of luck. The individual categories of games are popular, new, scratchies, table games and australian online pokies. It is undeniable that Pokie Mate has a fantastic selection of games and its game library is supplied by the best software providers in Australia.
The range of games when it comes to Pokie Mate is indeed inviting, which is the best characteristic of this questionable casino. One more info, there is no “play for fun” option, and you will not be able to enjoy the casino games until you make an account.
Online Pokies
Punters can access exciting pokies, like the Power of Gods Egypt, with an RTP over 96%, free spins, multipliers, and spectacular graphics. Other top rated games include Clover Lady Hold the Jackpot, Eastern Gold, and various others. Asian-themed pokies are located under the Macau section, while the rest can be accessed through the Casino tab.
Table & Live Dealer Games
Multiple blackjack games and roulette variants can be played for real money at Pokie Mate. Sic Bo, Instant Games, and Poker are also not missing from the library. Thanks to the various software providers sourcing this site, players can pick and choose amongst different table games with diverse range of payouts and graphics.
Last but not least, there are 3 live dealer games available – one for each top online casino games; live blackjack, live dealer roulette, and baccarat live dealer games.
Pokie Mate Casino App
| Mobile Features | Feature Available? | Android & iOS Software | Other Categories |
|---|---|---|---|
| Mobile Optimized Site? | Yes | High Optimization for Both | Android One, AliOS, BlackBerry Secure, ColorOS, EMUI, Fire OS, Flyme OS, Funtouch OS, LG UX, Xperia UI, ZUI, Chrome OS, PureOS, iPadOS, Windows 10, BlackBerry 10, Firefox OS, Windows Mobile, Windows 10 Mobile, Windows Phone. |
| Mobile Casino App | No | – | – |
| Mobile Pokies | Yes | Both iPhone pokies and Android pokies | Pokies accessible from all major software systems and browsers. |
| Multiple Supported Mobile Devices | Yes | Apple, Android, Android phone, Android Tablet | Phones, Tablets, Laptops. |
| Various Supported Mobile Browsers | Yes | NA | Safari, Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Microsoft Edge, Opera Mobile, Opera Mini, Firefox for Android, and others. |
| Mobile Casino Payments | Yes | Any | NA |
| Mobile Bonuses | Yes | NA | No dedicated mobile bonuses, supports official casino bonuses. |
As for playing on other devices, there is no separate mobile casino at Pokie Mate since the website is fully optimized for mobile gaming. After opening the casino on your mobile browser, it will load with an interface that looks very much like a casino app. This Australian online casino real money is fully playable on both Android and iOS devices.
All the main sections and about 50% of the casino games can be accessed from laptops, smartphones, and tablets. Players can access the full range of HTML5 games, as the promotions which are identical with the official section. No download or anything is required, just instantly play on Pokie Mate from wherever, whenever.
Pokie Mate Deposits & Withdrawals
| Gateway Type | Available Methods | Deposits | Withdrawals | Fees | Limits | Processing Time |
|---|---|---|---|---|---|---|
| eWallets | No | – | – | – | – | – |
| Credit/Debit Cards | Visa, MasterCard | Yes | No | Free | $20 – $2,000 | Instant |
| Cryptocurrencies | Bitcoin | Yes | No | Free | $30 Minimum / Max ? | Instant |
| Bank Transfers | Yes | No | Yes | Might Apply | $350 – $5,000 | 7 – 15 banking days |
| Prepaid Cards | Neosurf | Yes | No | Free | $20 – $1,000 | Instant |
| Other Payment Gateways | Revolut | Yes | No | Free | $20 – $2,000 | Instant |
The casino payment methods at Pokie Mate are also diverse; VISA, MasterCard, Neosurf Prepaid Wallet (deposit only), and Bank Transfer are all available.
All deposit methods at Pokie Mate, except bank transfer, are free and instant, and the minimum deposit amount is AU$20. Withdrawals can take anywhere from 24 hours or 3-7 days to reach your account, and the speed depends on the chosen payment method.
At least that is what this casino says because, to be honest, there are plenty of complaints in relation to this department.
Pokie Mate Casino Player Reviews
Pokie Mate claims that you can rely on them and they got you, but the reality is pretty different. When you scroll all the way down on the casino’s official site, you will see it’s written that casino is SSL secured. This casino is also saying that you can contact them via chat and e-mail address, but there are many complaints about support services’ unavailability. Apparently, if you try to get in touch with them, they will not reply. That obviously illustrates that there are concerns in regards to safety, because if you have any problems or questions, you won’t get the help you need.
Further, Pokie Mate does not hold an official license from any gambling authority. The Terms & Conditions are reasonable and seem fair, but this site seems to fail to pay its dues. For more details, you can check a few player reviews below.
Positive Reviews
‘’I recently registered at pokie mate casino. I got a few of the bonus spins and won a few hundred. I placed through the wagering requirements and was up to $1000. I contacted the casino to make sure I had met the requirements which they confirmed and so I uploaded all the ID needed. I then saw the reviews about pokie mate not paying out winnings and suspected I may not get my winnings. I went ahead anyway and now have the $1000 in my bank account. All in all it was an easy process and I had no problems with them at all. So if you have won there and met all the requirements don’t hesitate to contact them or request a withdrawal. I’m sure you will be a happy punter.’’
Negative Reviews
‘’Got good wins then when I have tried to cash out multiple times it gave me an error message. When I chatted with the staff they kept giving me the run around.’’
‘’This online pokie venue is a total fraud. I would advise to play elsewhere as they refused to pay after providing them with all the required IDs and all other ludicrous demands. I don’t believe that this rotting casino is allowed to operate. I have every intention of reporting this fraudulent gaming venue to appropriate authority. I will never put another cent in n this online Rort. What a disgrace’’
Help & Contacts
| Customer Support Services | Availability |
|---|---|
| Live Chat | Yes, 24/7 |
| support@pokiemate.com | |
| Telephone Number | No |
| FAQ Section | Not provided. |
Pokie Mate casino states that punters can reach the customer support team via live chat and/or by using the dedicated e-mail address. The casino claims that it has a well-trained team whose primary goal is the satisfaction of users. This is one of the essential traits of a good and reputable casino, which is why Pokie Mate is not a very convenient choice.
Various online threads linked to Pokie Mate are filled with complaints and negative impressions about this casino’s customer service.
Pokie Mate Casino Verdict
We thoroughly reviewed this online casino and we have highlighted carefully the positive and negative sides. Aussie players must be very careful with Pokie Mate, as it is very impressive in terms of promotions and casino games selection; however, it seems to be terrible in terms of paying its winning players and/or assisting with their enquiries.
Some players have managed to get paid, by overall, the web paints a terrible picture about Pokie Mate. Other casinos from the same operating company tend to treat their users fairly and carry an official license, so we are not really sure what’s going so wrong with this platform. Rating 2/5 Stars.
- About the Author
- Affiliate Disclosure
Michael has reviewed and verified all information on this page. Having worked in the iGaming industry for over 8 years, he is the most capable person to help you navigate online casinos, pokies, and the Australian gambling landscape.
