When we first laid eyes on Casino X, we certainly did not think of it as one of the best Australian online casino sites. The design of the site is very simplistic, with all the information presented on the homepage through plain text against a white background. Personally, I find the Casino X website sloppy, as if they did not pay their designer team. Nevertheless, in terms of promotions, casino games variety, VIP scheme, and actual offerings – it seems to perform great. Thus, we pulled up our sleeves and reviewed Casino X in depth. Launched in 2012, it seemed to fair well in various countries, including Australia. Over the years, it has secured partnerships with some of the best developing houses, including NetEnt, Microgaming, Evolution Gaming, and Big Time Gaming – offering a wide range of options to its customers. On top of casino games, sports betting, jackpot games, live dealer/presenter rooms, and lottery games are also available to play. The customer support team is always at hand, as various payment gateways to deposit/withdraw funds from this platform. Discover more on Casino X and its complete offerings below.
- Lucrative bonuses with attractive terms
- eCOGRA Certifaction
- Partnerships with multiple software providers
- Huge range of slots & live dealer games
- Sports betting available
- Issues in the payment department
- Site doesn’t always run smoothly, particularly on mobile devices
- Design of the site is poor
- Distinct sections for each important area should be offered
Table of Contents
Casino X Review Highlights
| Launch Year | 2012 |
| Operating Company | Pomadorro N.V. |
| Affiliated Casinos | Joy Casino, Champion Casino |
| Software Providers | NetEnt, Big Time Gaming, Playtech, iSoftBet, Pragmatic Play, Quickspin, Elk Studios, Yggdrasil and 60 more. |
| Casino Size | Medium Sized Casino |
| License | Curacao |
| Available in Australia? | Yes |
Casino X Bonuses
All of the promotions are laid out on the homepage, as there is no dedicated tab for these at Casino X. This is rather disappointing, but the actual online casino promotions are not bad:
- New Players: Newly registered punters can opt in for 5 deposit bonuses, which can only be claimed in order, which range from 25% – 200% deposit bonus up to $300 – $750. Upon the first deposit, players will also receive 200 free spins, which are added to their account daily.
- Ongoing Bonuses: On top of that, returning players can opt in for distinct deposit bonus, which match their deposit up to $500 – $750.
- VIP Scheme: As in most other casinos, players gather loyalty points, which they can in turn exchange for cash. The actual VIP club is spectacular, with various no deposit prizes and exclusive rewards for those climbing up the VIP ladder.
If they fancy, players can also participate in tournaments, which are set up by Casino X and apply on different casino games niches. The prizes are not too large, but they are progressing in size according to the number of players who opt in.
The Ts & Cs linked to the bonuses are pretty standard, with the following being almost universally applicable:
- 20 – 30x WR on Deposit + Bonus Amount.
- 7 – 30 days to wager the bonus.
- Minimum deposits to opt in range from $20 – $50.
| Bonus Type | Offer Name | Bonus Code | Available for All Players? | Offer | Bonus Terms & Conditions |
|---|---|---|---|---|---|
| Welcome Bonus | 1st Deposit | No | New Players Only | 200% up to $50 or 150% up to $300 or 100% up to $200 + 200 free spins | $20 – $50 minimum deposit, 20 – 30x wagering on D + B, 10 free spins per day. |
| 2nd Deposit | No | New Players Only | 100% deposit bonus up to $300 | $20 – $50 minimum deposit, 20 – 30x wagering on D + B, 10 free spins per day. | |
| 3rd Deposit | No | New Players Only | 50% deposit bonus up to $400 | $20 – $50 minimum deposit, 20 – 30x wagering on D + B, 10 free spins per day. | |
| 4th Deposit | No | New Players Only | 50% deposit bonus up to $500 | $20 – $50 minimum deposit, 20 – 30x wagering on D + B, 10 free spins per day. | |
| 5th Deposit | No | New Players Only | 25% deposit bonus up to $750 | $20 – $50 minimum deposit, 20 – 30x wagering on D + B, 10 free spins per day. | |
| No Deposit Bonus | – | – | – | – | – |
| Reload Bonus | Match Deposit Bonus | No | Returning Players | 100% match deposit up to $750 | Minimum deposit $50, 20x wagering on D + B. |
| Match Deposit Bonus | No | Returning Players | 100% match deposit up to $600 | Minimum deposit $50, 20x wagering on deposit amount. | |
| Match Deposit Bonus | No | Returning Players | 100% match deposit up to $500 | Minimum deposit $50, 20x wagering on D + B. | |
| Free spins | No | Returning Players | 50 free spins | $10 min deposit, 30x wagering requirements. | |
| VIP Club | – | NA | Yes, instant access after first deposit | Dedicated support team, higher withdrawal limits, exclusive bonuses (free spins, cash rewards, cashback), Exclusive Rewards for Completing Levels with $10,000 final prize | Ts & Cs vary on each exclusive offer. Cashback bonuses come with very low wagering requirements, while some VIP offers are WR free. |
| Loyalty Bonus | – | NA | Yes, instant access after first deposit | CPs exchange for cash | Depends on the Reward. |
| Tournaments | Roulette Tournament, Spectator Tournament (Progressive), Weekly Tournament. | NA | Qualifying Games | $1,000 & 2x progressive pots. | Ts & Cs for each tournament vary. |
| Other Bonuses | No | No | No | NA |
Casino-X Sign Up Process
Signing up on Casino-X should not be too much of a hustle. After clicking on the sign-up button, players must fill in several fields with individual requirements.
- Firstly, enter your e-mail address, followed by your password.
- Afterwards, type in your first and last name and select the currency that you want to play with.
- Next, select your birth date, enter your nickname and phone number.
After providing your mobile number, you are done with the registration and can now move on to the exciting part – playing live casino games and spinning slots! To be able withdraw funds from Casino X, do not forget to source the site with the following so that you complete the KYC verification:
- ID/Passport
- Utility Bill displaying your name
- Bank Statement/Photocopy of Credit Card
Casino X Online Games
Casino-X brings a massive selection of online pokies australia real money and casino games right in your hands. The casino’s terrible lay out does not concern the way that the games are presented, as this is done perfectly. There are three main tabs, namely, Casino, Live Dealers, and Sport. Over 2,000 casino games from 50+ software providers are offered; names like Microgaming, Playtech, Pragmatic Play, and Evolution are just a few of the stars within Casino X partner list. On top of that, a Sport section with 15+ markets will also satisfy even the most demanding sports bettors.
Online Slots
Players can find slots according to their developers, volatility, release date, and type (Megaways, Jackpots), amongst other sorting ways. The range of titles is impressive, as the selection of particular games. With Red Tiger Gaming titles, like Gonzo’s Quest Megaways, players will never get board; multipliers, wilds, cascading wins, free spins, and any other bonus type and gameplay is offered here.
Progressive jackpots, jackpot king games, power play jackpots, daily, and fixed pots are also featured on different titles. Without an inch of exaggeration, you will spoilt for choice.
Live Dealer Games
The video table games list is pretty standard, with about 50 titles of roulette, baccarat, keno, poker, Sic Bo, and a few other casino games.
However, the live dealer section is powered by Vivo, Evolution, Real Dealer, and other providers – establishing a perfect mixture of live shows, live casino games, and country-specific live tables. Nothing seems to be omitted by the Casino X games team.
Sports
We are not particularly knwoeldgeable on sports betting, but all major markets are offered in the Casino X Sports tab; soccer, football, basketball, tennis and 10 other markets, with pretty competitive odds.
Pre-betting and live betting options are available too, but not any attractive sports promotions.
| Game Type | Available? | Number of Games | Software Providers |
|---|---|---|---|
| Video Slots | Yes | 1500+ | NetEnt, Play’n Go, Quickspin, Thunderkick, Next Gen, Playson + 50 more. |
| Online Roulette | Yes | 15+ | Microgaming, NetEnt, Kalamba Games, Booming Games + 5 ther Software providers. |
| Poker Games | Yes | 10+ | Microgaming, NetEnt, Kalamba Games, Booming Games + 5 ther Software providers. |
| Baccarat | Yes | 5+ | Microgaming, NetEnt, Kalamba Games, Booming Games + 5 ther Software providers. |
| Blackjack Games | Yes | 10+ | Microgaming, NetEnt, Kalamba Games, Booming Games + 5 ther Software providers. |
| Lottery Games | Yes | 20+ | NetEnt, Play’n Go, Quickspin, Thunderkick, Next Gen, Playson + 50 more. |
| Craps/Dice Games | Yes | 2 | Microgaming, NetEnt |
| Scratchcards/Instant Games | Yes | 20+ | NetEnt, Play’n Go, Quickspin, Thunderkick, Next Gen, Playson + 50 more. |
| Keno Games | Yes | 5 | Microgaming, NetEnt |
| Live Dealer Games | Yes | 100+ | Real Dealer, Evolution Gaming, Vivo Gaming, Playtech |
| Jackpot Games | Yes | 100-+ | NetEnt, Play’n Go, Quickspin, Thunderkick, Next Gen, Playson + 50 more. |
| Arcade Games | Yes | 20+ | NetEnt, Play’n Go, Quickspin, Thunderkick, Next Gen, Playson + 50 more. |
| Virtual Sports | – | – | – |
| Sports Betting | Yes | NA | NA |
| TV Game Shows Live | Yes | 10+ | Real Dealer, Evolution Gaming, Vivo Gaming, Playtech |
| Other Casino Games | Yes, Dragon Tiger, Sic Bo | 2 | Microgaming, NetEnt |
Casino X Mobile App
Apparently, Casino-X by can be accessed on desktop and laptops directly with instant play option, or by downloading the casino application. Thus, this site is available on multiple devices, although only slots can be played on mobile, instantly. Further, players often complain that the design of Casino X is not very mobile-friendly, neither user friendly – as it often underperforms.
There is not a dedicated mobile app, but the casino should definitely improve the overall mobile gaming experience to cater for those punters that love gaming on the go. Most developers produce their games with HTML5 technology anyway, so it is up to the team over at Casino X to take full advantage of this.
| Mobile Features | Feature Available? | Android & iOS Software | Other Categories |
|---|---|---|---|
| Mobile Optimized Site? | Yes | High Optimization for Both | Android One, AliOS, BlackBerry Secure, ColorOS, EMUI, Fire OS, Flyme OS, Funtouch OS, LG UX, Xperia UI, ZUI, Chrome OS, PureOS, iPadOS, Windows 10, BlackBerry 10, Firefox OS, Windows Mobile, Windows 10 Mobile, Windows Phone. |
| Mobile Casino App | No | – | – |
| Mobile Pokies | Yes | Both iPhone pokies and Android pokies | Pokies accessible from all major software systems and browsers. |
| Multiple Supported Mobile Devices | Yes | Apple, Android, Android phone, Android Tablet | Phones, Tablets, Laptops. |
| Various Supported Mobile Browsers | Yes | NA | Safari, Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Microsoft Edge, Opera Mobile, Opera Mini, Firefox for Android, and others. |
| Mobile Casino Payments | Yes | Any | NA |
| Mobile Bonuses | Yes | NA | No dedicated mobile bonuses, supports official casino bonuses. |
Casino X Banking
As for banking methods, by scrolling to the footer the main page, players can instantly see the names of all companies that are one way or another connected with Casino X. That being said, logos like Visa, Ecopayz, Neteller, Neosurf, Paysafecard, iWallet, Wire Transfer, American Express seem to collaborate with this site. Besides the traditional options for cash transactions, you can see famous cryptocurrencies available too, such as Bitcoin, Ethereum, Ripple, and Litecoin.
This casino does not clearly provide information about payments, such as the minimum and the maximum amount for deposit and withdrawal as well. Also, there is not any information about processing times and fees of the casino payment methods.
Below, we are sharing the info that we were able to find from some other affiliate sites, like Casino Guru, That’s Gambling, and Casino Guru.
| Gateway Type | Available Methods | Deposits | Withdrawals | Fees | Limits | Processing Time |
|---|---|---|---|---|---|---|
| eWallets | Skrill, NETELLER, ecoPayz, Yandex | Yes | Yes | FREE | $10 – $15,000 / $20 – $10,000 (varies for each method) | Instant |
| Credit/Debit Cards | Visa, MasterCard, American Express | Yes | Yes | Free | $10 – $5,000 / $20 – $5,000 | 1 – 3 banking days |
| Cryptocurrencies | Bitcoin, Ethereum, Litecoin, Ripple | Yes | Yes | Free | $20 – $15,000 / $20 – $10,000 | Instant |
| Bank Transfers | – | No | Yes | Might Apply | $20 – $10,000 | 5 – 7 business days |
| Wire Transfer | – | – | – | – | – | – |
| Other Payment Gateways | – | – | – | – | – | – |
Casino X User Reviews
Licensed by the Curacao Government and operated by Pomadorro N.V. – Casino X seems to be paying its dues and keeping up with the rules consistently. Besides a few player complaints, which are not substantiated through evidence, the site seems to safe – operating according to its license.
In terms of security, Casino X looks promising, considering the use of a specific anti-fraud tool. Links to every software provider and payment gateway is provided, as company info and SSL encryption details.
Fairness seem to also be at good standards, as the games are test by eCOGRA, an independent body that tests the validity of the RTPs and the use of RNG at online casino platforms.
Below you can find out more about the players’ views on the site.
Positive Reviews
‘’I’d rate Casino-X 3,5/5, but since you can’t use halfs here, I give them 4.
I found Casino-X randomly when looking for new deposit bonuses. They had good deposit bonus available so I deposited 250€ with 150% bonus. I completed the wager, and got my withdraw completed within 15 minutes from request.
Only negative things I have to say about them is the withdraw methods are different from deposit methods, and I couldn’t withdraw my money directly to my bank account which I had used to deposit. Also their site was poorly designed in my opinion. The list of not allowed games during wager is also very poorly designed, but luckily it had search function which helped.
Overall I had positive experience with them and had no major issues which could not be fixed.’’
‘’Good casino with fast support.’’
Negative Reviews
‘’It has a simple design and is easy to use but I did not like the hue of the site, and think that’s slot games are not very attractive.’’
‘’Average site with decent bonuses, had some glitches with signing up but their support team did assist me through it so am giving a 3 stars.’’
Customer Support
Punters can get in touch with the support service staff of the Casino-X by clicking on the live help button. First, players need to enter their name and e-mail address; then, they are able to start typing their queries.
Users’ views on the customer service are divided. Basically, most users are satisfied and consider them helpful, yet it seems that sometimes the help comes with some delay.
| Customer Support Services | Availability |
|---|---|
| Live Chat | Yes, 24/7 |
| support@casinox.com | |
| Telephone Number | Yes, Free |
| FAQ Section | Yes, with various topics answered |
Casino X Verdict
Conclusively, we are pleased with this site. Yes, it is suffering in terms of design and there are no distinct sections conveying all the important details on payments, customer support, and promotions – but Casino X has various strong aspects.
Live dealer games, online slots, jackpots, and sports betting options are at top standard, with various offerings and great potential for massive wins. The promotions are diverse and generous, adding value to the players’ deposits. Independent bodies and licensing institutions linked and respected within the iGaming niche are monitoring this platform, so Casino X is also a safe website to play!
- About the Author
- Affiliate Disclosure
Michael has reviewed and verified all information on this page. Having worked in the iGaming industry for over 8 years, he is the most capable person to help you navigate online casinos, pokies, and the Australian gambling landscape.
