- i-Slots & Rival Jackpot Slots
- Bonuses for All Casino Games Types
- Multiple Ongoing Bonus Offers
- Spectacular Design and Site Usability
- High Wagering Requirements
- Delays in Withdrawals
- Low Withdrawal Limits with Unclear Terms
What is your next destination? Roulette, pokies or the poker table? Supernova Casino is an intergalactic-themed best casinos powered by Rival Gaming and operated by Blue Media N.V. Casinos. Similarly to its sister site Eclipse, Supernova has a bunch of promotions and a splendid website in terms of usability and design.
Supernova does not have the best reputation but the company has not faced many complaints either. Therefore, we rate it as an average Curacao-licensed site, which you should read more about through our review.
| Launch Year | 2016 |
| Operating Company | Blue Media N.V. Casinos |
| Affiliated Casinos | Golden Lion Casino, Eclipse Casino |
| Software Providers | Rival |
| Casino Size | Small Sized Casino |
| License | Curacao |
| Available in Australia? | Yes |
Table of Contents
No Deposit Bonus at Supernova
In case you are searching for no deposit bonuses, you will not find them by entering Supernova casino directly from its website. Still, you can find no deposit bonus offers from our homepage or by searching for affiliated casinos with Supernova on google.
Supernova Casino Welcome Bonus
Supernova casino free spins and slots match bonuses are offered in abundance. New players, in particular, can benefit from a range of promotions that suit all gaming tastes.
For slot lovers, there is a bonus code that you can use twice to claim 300% deposit bonus and 30 free spins, when you deposit a minimum of $25.
If you prefer to play card games, there is another bonus code that rewards a 120% card bonus and 30 free spins at Supernova casino.
The wagering requirements are a bit limiting compared to other casinos – but Supernova offers a 100% cashback bonus too, indifferently to which welcome bonus route you choose.
| Bonus Type | Offer Name | Bonus Code | Available for All Players? | Offer | Bonus Terms & Conditions |
|---|---|---|---|---|---|
| Welcome Bonus 1 | 1st & 2nd Deposit | BIGEVENT | New Players Only | 300% deposit bonus, 30 free spins and 100% cashback | $25 minimum deposit, valid for 2 first deposits only, 40x wagering requirements, slots and specialty games only, cashback apply on 1st deposit only/5x max cashout/claim through live chat.. |
| Welcome Bonus 2 | 1st & 2nd Deposit | BIGSHOW | New Players Only | 120% deposit bonus, 30 free spins and 100% cashback | $25 minimum deposit, valid for 2 first deposits only, 45x wagering requirements, card games only, cashback apply on 1st deposit only/5x max cashout/claim through live chat. |
| Reload Bonus 1 | Game Special | APPRENTICE | Returning Players | 150% deposit bonus + 30 free spins | $30 minimum deposit, qualifying games only for free spins, 40x WR. |
| Reload Bonus 2 | Alien Promo | ALIENSBUDS | Returning Players | 250% deposit bonus + 60 free spins | $120 minimum deposit, qualifying games only for free spins, 40x WR. |
| Reload Bonus 3 | Favourite Bonus | ALMIGHTY 130 ALMIGHTY 140 ALMIGHTY 180 ALMIGHTY 210 | Returning Players | 130 – 210% deposit bonus + free spins + cashback | $25 – $140 deposits required, qualifying games only, 40x wagering requirements. |
| VIP Club | Andromeda, Orion, Perseus, Phoenix | NA | Yes, instant access after first deposit | Dedicated support team, higher withdrawal limits, exclusive bonuses (free spins, cash rewards, cashback). | Ts & Cs vary on each exclusive offer. Cashback bonuses come with very low wagering requirements, while some VIP offers are WR free. |
| Loyalty Bonus | NA | Yes, instant access after first deposit | Exclusive Rewards for Completing Levels, CPs exchange for cash | Depends on the Reward. |
Sign Up Process for Australian Players
Ready to take this intergalactic journey with Supernova casino? Tap on the sign up button and provide your full name, email, password, mobile number and currency. The whole registration process shouldn’t take over few minutes to complete.
At this stage, we advise all readers to also complete the verification process, so that you don’t struggle when it comes to withdrawing funds from Supernova casino. You will need to provide the support team with the following:
- ID/Passport
- Utility Bill displaying your name
- Bank Statement/Photocopy of Credit Card
Besides the above, you will also be required to provide a few more documents that confirm your credit card. These can be found in detail at the banking menu.
Supernova Casino Games Categories
Besides RTG and Betsoft, Rival casino games are the next most common software that Aussie and US casinos employ. Generally, the layout of Rival casinos is not the best, but Supernova has separated its roughly 150 games in four different categories: Slots, Table Games, Specialty Games and Poker. Within the slots category you will be able to find further sub-categories, such as i-Slots and 3 reelers.
Online Slots
With over 100 pokies, Supernova casino is a great place for slot punters. You will be able to find 243 ways to win slots, classic one and three reelers, as well as modern video slots with 5×3 gameplay. Rival pokies are not renowned for their original special features and interactive bonus games, so do not expect much more than free spins and multipliers.
Nevertheless, in terms of RTP and volatility, you can play anything you fancy at Supernova casino, as it covers all ranges.
Table Games
Poker is the game with the largest variety at Supernova casino, with over 10 games to choose from. Then, you can also play classic roulette and blackjack games, which offer 98% and over house edge. Although there are no real dealer games at this site, the above options can indeed keep you entertained!
Exclusive Casino Games
In the specialty tab of Supernova casino, you can find six jackpot games that can pay well over 10,000x your bet. These are not progressive pokies but they are indeed lucrative. Lastly, the Panda’s Run is the most innovative game from Rival, falling under the category of i-Slots – which is a mix of slots and interactive gameplay!
| Game Type | Available? | Number of Games | Software Providers |
|---|---|---|---|
| Video Slots | Yes | 100 – 120 | Rival |
| Online Roulette | Yes | 2 | Rival |
| Poker Games | Yes | 12 | Rival |
| Baccarat | No | – | – |
| Blackjack Games | Yes | 2 | Rival |
| Lottery Games | No | – | – |
| Craps/Dice Games | No | – | – |
| Scratchcards/Instant Games | No | – | – |
| Keno Games | No | – | – |
| Live Dealer Games | No | – | – |
| Jackpot Games | Yes | 6 | Rival |
| Arcade Games | No | – | – |
| Virtual Sports | No | – | – |
| Sports Betting | No | – | – |
| TV Game Shows Live | No | – | – |
| Other Casino Games | i-Slots | 1 | Rival |
Existing Players & Loyal Customers Promotions
Although the welcome bonus of Supernova casino is by far the most lucrative offer at the casino, there is a whole range of other bonuses that you can claim as an existing player:
- Game Special – 150% bonus + 30 free spins
- Alien Promo – 250% bonus + 60 free spins
- Favourite Bonus – 230% bonus + free spins + 80% cashback
- Free Chips – whenever you enter a new loyalty level
- Comp Points – exchanged for cash.
All the above carry their own minimum deposits and playthrough requirements ranging between 40 – 40x the deposit and bonus amount. For some bonuses, you will be required to contact the customer service team through live chat, while there are bonus codes required too.
Mobile Supernova Casino
Rival software is great, as it offers players the option to download the casino client to their desktop or laptop computers and play without an Internet connection. Alternatively, all games can be instantly accessed through any browser, as long as you have WiFi or 3G/4G.
The below table illustrates the usability features of Supernova casino and how it operates in terms of different mobile devices and software systems.
| Mobile Features | Feature Available? | Android & iOS Software | Other Categories |
|---|---|---|---|
| Mobile Optimized Site? | Yes | High Optimization for Both | Android One, AliOS, BlackBerry Secure, ColorOS, EMUI, Fire OS, Flyme OS, Funtouch OS, LG UX, Xperia UI, ZUI, Chrome OS, PureOS, iPadOS, Windows 10, BlackBerry 10, Firefox OS, Windows Mobile, Windows 10 Mobile, Windows Phone. |
| Mobile Casino App | No | – | – |
| Mobile Pokies | Yes | Both iPhone pokies and Android pokies | Pokies accessible from all major software systems and browsers. |
| Multiple Supported Mobile Devices | Yes | Apple, Android, Android phone, Android Tablet | Phones, Tablets, Laptops. |
| Various Supported Mobile Browsers | Yes | NA | Safari, Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Microsoft Edge, Opera Mobile, Opera Mini, Firefox for Android, and others. |
| Mobile Casino Payments | Yes | Any | NA |
| Mobile Bonuses | Yes | NA | No dedicated mobile bonuses, supports official casino bonuses. |
Supernova Deposits & Withdrawals
The casino payment methods at Supernova casino are fair and safe to use. Deposits have limits from $25 – $1,000 per week, taking place instantly through eWallets, Bank Cards and bitcoin. Credit Cards and Wire transfer are the only available withdrawal methods, starting at a minimum $100 to $2,000 per week.
The latter require up to seven days to be processed by the casino, so it could take a while until you actually receive the payment.
| Gateway Type | Available Methods | Deposits | Withdrawals | Fees | Limits | Processing Time |
|---|---|---|---|---|---|---|
| eWallets | NETELLER, Skrill | Yes | No | Free | $25 – $1,000 | Instant |
| Credit/Debit Cards | Visa, MasterCard | Yes | Yes | Free | $25 – $1,000 / $100 – $2,000 | Instant / 3 – 7 days |
| Cryptocurrencies | Bitcoin | Yes | No | Free | $25 – Unlimited | Instant |
| Wire Transfer | – | No | Yes | Free | $100 – $2,000 | 3 – 7 days |
Licensing & Security
Supernova is a licensed casino through the Curacao Government, as all Blue Media Casinos. This is by far the safest license for Australian online casino sites, since no other official gambling authority allows its partners to offer their services here.
In terms of security, SSL-encryption and safe transactional gateways are employed at Supernova casino – while the Rival Gaming software is one of the safest to use. Their games are publicly tested by third-parties in terms of RTP and fairness.
What do Players Say about Supernova Casino?
This Aussie casino was launched just 5 years ago, so it has not yet accumulated a huge following. We only managed to find a few comments, which we have attached below.
Overall, the casino pays its players according to its terms but it has some withdrawal limits according to customer levels – which are not clearly defined. Therefore, it might take a while to get your winnings from this site. Other than that, there are no other alarming comments for Supernova casino.
Positive Reviews
‘’I liked it when they mailed me after I joined the casino stating that I’m entitled to $50 usd bonus on my birthday!’’
Negative Reviews
‘’I have deposited twice with this casino – a total of $300. I hit well on the second time and played through their play through requirement (which they verified I did clear in a chat). MInd you, the amount of playing activity was like playing through $45 to $50k. I ended up making a withdrawal request for $1200. After a long long period of document hassle I was finally approved through that step and then waited another full two weeks for the payment processing. Finally after about a month and a half I received an email stating they approved $150 back to my card. Yes, $150!I did read their terms and conditions as I o with anew new casino I play at which states below that the casino reserves to pay you in installments based on your player class. I know casinos do this at times for players who win big and well above the weekly withdrawal limited. But, I was told my player class only allows for max $150 weekly withdrawal!!!!! And that I can go ahead and make another request for another withdrawal. . . Well, let’s see, One year to get paid $1200 at $150 per time with the waiting period approval and each with a $50 withdrawal fee??????. . . UMMMM, that’s like $500 in fees and a year for a measly $1200. . . No thank you, stay away from this casino!!!!They will do the same to any new player and said their player class is based on deposits and not activity… I had my winnings up to $9, 000 at one point and played through tons and tons of money and all of that did not matter. Here is the rip off policy in their terms and conditions – see 5.2.3.
5. 2. Fees and Limitations in Withdrawals
5. 2. 1. All withdrawals might incur a processing fee of up to $50 per each withdrawal transaction;
5. 2. 2. Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis may vary (please check the table in 5. 1. 7 above).
5. 2. 3. Casino reserves the right to send the winnings in installments. Player class influences installment amount as well as time frames of processing a withdrawal request. Player class is mainly determined by depositing/gaming activity of the player.’’
Customer Support for Australian Players
It is paramount that you can easily find help and support when you are paying for casino services and Supernova seems to respect that need. With a free toll number and a 24/7 customer service team, you will not struggle to claim free spins, cashback or resolve any enquiries.
Further, the FAQ section is really helpful, so employ it if the live chat is busy. Personally, I reached them in just a matter of minutes.
| Customer Support Services | Availability |
|---|---|
| Live Chat | Yes, 24/7 |
| support@supernova.im | |
| Telephone Number | +1 855 721 7219 |
| FAQ Section | Yes, with various topics answered |
| Social Media | No |
Supernova Casino – Our Verdict
Overall, Supernova is a decent Rival casino. The customer service and the bonuses for new and existing players are its strongest areas, while the Ts & Cs for withdrawals and bonus clearing are the weakest.
We consider Supernova Casino a safe platform to play at, as all complaints about it have been resolved by this date. If you enjoy Rival slots and poker, then you should not hesitate to register and play at this site.
FAQs
No, players cannot claim any free chip or bonus without a deposit at Supernova casino.
To claim any bonuses or play the Supernova casino games, you will need to deposit a minimum of $25.
The casino usually processes all withdrawal requests within 7 days but it could take longer for your bank balance to show the winnings.
Yes, Supernova casino is a Curacao licensed platform, which is the only regulator that allows its casinos to offer their services in Australia.
Yes, players can use two bonus codes, each redeemable twice, that rewards a 300% or a 120% deposit bonus for pokies and card games respectively. On top of that, qualifying players will also receive free spins and cashback.
To our knowledge, Supernova casino seems to be a safe casino to play at in terms of payments, software and overall performance. The only concern is the withdrawal limits for new players, so you better reach out to their team before depositing too much money.
- About the Author
- Affiliate Disclosure
Michael has reviewed and verified all information on this page. Having worked in the iGaming industry for over 8 years, he is the most capable person to help you navigate online casinos, pokies, and the Australian gambling landscape.
